At Places for People, our strategy is 'People First', ensuring our customers are at the heart of everything we do. We love hearing feedback from our clients and we were delighted to receive this great testimonial from the Sullivans at Tudsberry Court.
Our ‘People Promise, dictates that we must listen, learn and deliver at every step of our customers’ journey. How do you feel we did that?
From the moment we came in to see Tracey (the sales executive) our experience has been great. If I needed any information she was always on the end of phone and has been quick to get back to us – we’ve had a great experience so far.
It is important that our communication is always as clear and transparent as possible. How would you assess our communication with you?
Excellent, again every step of the process was clear, and all documentation was too.
How were you supported at the point of having questions or concerns?
Very supported – I felt confident that any questions I had were responded to quickly and accurately. Tracey was very informed and knew what she was talking about, wasn’t afraid to go and find the answers if she was unsure, very helpful.
Our ‘People First Promise’ at Places for People sets out that we must treat everyone honestly, courteously and fairly. How do you feel these values came across in your interactions with our team?
I felt all these standards were met.
Would you recommend Places for People to others?
Yes, and we already have recommended Place for People to our friends and family.
What would like to share others about your purchase on our new supply shared equity scheme.
It’s been incredibly helpful as it’s allowed us to take the first step onto the property ladder, the low monthly payments have allowed us to better plan for our wedding.